Privacy policy
Camping Le Sainte Marie, in its capacity as data controller, attaches great importance to protecting and respecting your privacy. The purpose of this privacy policy is to inform you of our practices regarding the collection, use and sharing of information that you may provide to us through our website, accessible at https://www.campinglesaintemarie.com. By accessing our website and using our services, you acknowledge that you have read this privacy policy.
1. General principles
Camping Le Sainte Marie and its employees undertake to :
- Only collect data for legitimate, pre-defined purposes.
- Only process data with a clear legal basis:
- Contract execution (management of requested services).
- Explicit consent (promotional emails).
- Legitimate interest (service improvement, security).
- Keep data only for a limited time.
- Implement all technical and organizational measures to protect your data.
2. Collected data
2.1 Directly transmitted data
Personal data collected via forms include :
- Last name, first name, date of birth, e-mail address, postal address, telephone number.
- Data relating to your exchanges (e-mails, messages sent via the form).
Phone block :
The telephone number you provide may be used in connection with your reservation or for any information related to our services. With your explicit consent, it may also be used for marketing campaigns (calls or SMS). In accordance with article L223-2 of the French Consumer Code, you have the right to register free of charge on the Bloctel telephone anti-spam list(www.bloctel.gouv.fr).
3. Purpose and legal basis
The purposes of processing include :
- Contractual execution: managing your reservations, responding to your requests.
- Explicit consent: promotional emails.
- Legitimate interest: improvement of our services, anonymous statistical analysis.
Each collection specifies whether the data is mandatory or optional.
4. Data retention
We store your personal data for the following periods:
- Customers: 5 years after the end of the contractual relationship.
- Prospects: 3 years after your last interaction.
- Cookies: 13 months from the date they are deposited on your terminal.
- Geolocation data: only during the browsing session.
5. User rights
In accordance with the RGPD, you have the following rights:
- Access: request the data held about you.
- Rectification: modify or correct your inaccurate data.
- Deletion: request the deletion of your data, subject to legal obligations.
- Opposition: refuse certain processing operations (e.g. promotional emails).
- Portability: request the transmission of your data in a readable format.
- Complaints: contact the CNIL(www.cnil.fr) if you feel your rights have not been respected.
Withdrawal of Consent
You may withdraw your consent at any time to :
- Marketing emails, by clicking on the unsubscribe link in our communications.
To exercise your rights, please contact us:
- By email: camping@lesaintemarie.com.
- By telephone: 04.68.80.48.10.
- By post: Chemin des Clauses, 66470 Sainte Marie.
7. Subcontractors and International Transfers
We use the following subcontractors for specific services:
- Systempay: online payment management.
- Campmis and Secureholidays: reservation management.
8. Security
We use technical and organizational tools to protect your data:
- Data encryption.
- SSL certificate for secure exchanges on the site.
- Restricted access to personal data.
10. Contact and complaints
If you have any questions about this privacy policy, please contact us:
- By email: camping@lesaintemarie.com.
- By telephone: 04.68.80.48.10.
- By post: Chemin des Clauses, 66470 Sainte Marie.